Hedge
  • Welcome 👋
  • Arctic
    • Requirements
    • Upgrades
    • Releases
    • Questions
    • Need help?
  • Canister
    • Installation
      • macOS
      • Windows
    • Tape Media
    • Features
      • Formatting
      • Archiving
      • Spanning
      • Retrieving
      • Queuing
      • Catalogs
      • Tape Library Manager
      • Connect
      • Logs & Manifests
    • Licensing
    • Firmware
    • Releases
    • Requirements
    • Troubleshooting
    • Questions
    • Beta Track
    • Need help?
  • Connect
  • EditReady
    • Installing
    • Supported Formats
    • Getting Started
    • Previewing Files
    • Metadata
    • Converting Media
      • Additional Features
      • Custom Presets
      • Trimming Clips
      • Joining Files
      • Naming Your Files
      • Rewrapping
    • Connect
    • Settings
      • General
      • Advanced
    • Automation
    • Upgrades
    • Requirements
    • Releases
    • Questions
      • How can EditReady prep my source media for immediate use in Media Composer?
    • Need help?
  • EditReady Server
    • Releases
  • FoolCat
    • Overview
    • Color Conversion
    • Supported Formats
    • Automation
    • Offload Report Creator
    • Questions
    • Requirements
    • Releases
  • Hedge
    • Releases
    • Moving From Hedge to OffShoot
  • Mimiq
    • Getting Started
    • Bin Locking
    • Workspaces
      • Installing macFUSE
    • Deployment Options
    • Media Composer & Mojave
    • Requirements
      • Avid's Requirements
    • Releases
    • Troubleshooting
    • Questions
    • Beta Track
    • Need help?
  • OffShoot
    • Overview
    • Features
      • Verification
      • Ingest Browser
      • Labels
      • Elements
      • Organization
      • Duplicate Detection
      • Queuing
      • Stop & Resume
      • Cascading Copies
      • S3 Transfers
        • Configuring Connections
      • Logging
      • Connect
      • Date & Time
      • Floating Licenses
      • Automation
        • Scripting
          • Event Log
          • Events
            • OffShoot Started
            • Disk Added
            • Disk Removed
            • Disk Busy
            • Disk Idle
            • Disks Idle
            • Transfers Added
            • File Copy Completed
            • Verification Issue
        • API
        • OffShoot Helper
          • Set Window Layout
        • Example Scripts
          • Transfer Reports
          • Move Transfer Logs
          • Move Foolcat PFD reports
          • Auto-set Destinations
          • Auto-set Preferences
          • Automated Transfers
          • Delete MHL files
          • Slack Notifications
          • Send Email Notifications
          • ZCAM video stitcher
          • Cascading copy
          • Watch Folder
          • Set Finder Tags
    • Integrations
      • Codex
      • EditReady
      • Finder & Explorer
      • FoolCat
      • Frame.io
      • iconik
      • ParaShoot
      • ProGrade
      • Scratch
    • Requirements
    • Releases
    • Questions
    • Need help?
    • Beta Track
    • Solo
  • PostLab
    • Getting Started
    • Supported Apps
    • Supported Storage
    • Features
      • Team Bundles
      • Collections
      • Versioning
    • Requirements
    • Releases
    • Troubleshooting
    • Questions
    • Need help?
    • Beta Track
  • ScopeBox
    • Installing
    • Application Overview
    • Sources
    • ScopeLink
      • Installation and Configuration
      • Troubleshooting
    • Palette Overview
    • Palette Types
      • Audio Meters
      • Channel Plot
      • CIE Plot
      • HML Balance
      • Luma and RGB TimeTrace
      • Luma Histogram
      • Preview
      • RGB Histogram
      • RGB Parade
      • Surround Meters
      • Timecode
      • Vectorscope
      • Waveform
      • YCbCr Parade
    • Stills and Targets
    • Layouts
    • Licensing
    • Upgrades
    • Releases
    • Questions
  • General
    • Downloads
    • Trials
    • Demo Mode
    • Purchasing
      • Students and Non Profits
      • Quotes, POs, and Invoices
      • Refunds
      • Professional Services
    • Licenses
      • The License Manager
      • License Types
      • Local License Server
      • Activating
      • Deactivating
      • Extending
      • Merging
      • OS Updates
      • Licensee Changes
      • VMs & Hypervisors
      • Root Certificates
      • Network Adapters
      • Network Requirements
      • Questions
    • Hedge Funds
    • Certifications
    • Policies
      • Sharing Files
    • Company Details
      • Terms & Conditions
      • Privacy Policy
      • EULA
    • Press
  • Need help?
Powered by GitBook
On this page
  • Requirements
  • Getting Started
  • Adding Team Members
  • Remote Locking for Avid Media Composer
  • Removing Team Members
  • Remove from a Team
  • Remove from all Teams
  • Creating Subteams
  • Choosing the Best Location
  • Adding Team Members to a Subteam
  • Removing Subteams
  • Removing Team Members From a Subteam
  • Questions
  • Why do I get a 401 – Unauthorized error when I log into the Team Portal?
  • I just added a new Team Member, but the status is still (Pending) after 15 minutes. What should I do?
Export as PDF
  1. PostLab Classic
  2. Teams

Team Portal

PostLab’s Team Portal lets Team Owners administer their Team and Subteams from anywhere.

Last updated 1 year ago

Requirements

  • PostLab's Team Portal is only available for Team plans.

Getting Started

If you're the Team Owner, go to and log in with your PostLab account’s email address and password.

Forgot your email address? In PostLab, go to Settings > Account.

Adding Team Members

In the Team Portal, click the Users tab, then Add User. Enter your new Team Member’s EMAIL, then click Create user.

Your new Team Member will appear with a status of (Pending) underneath it. Wait 10-15 minutes, click Reload in your Web browser, and the (Pending) status will disappear.

Your new Team Member will receive an onboarding email with instructions on getting started with PostLab. If you are the Team Owner, you'll receive an email notification that you successfully added a new Team Member.

If the Team Member you invited has previously used PostLab with that email address, they’ll simply be added to your Team and receive an onboarding email.

Remote Locking for Avid Media Composer

To enable Remote Locking for a MEMBER, toggle REMOTE LOCKING from grey to blue, and vice versa to disable.

Removing Team Members

Remove from a Team

Locate the MEMBER to remove, then click X next to the Team name under TEAMS.

Remove from all Teams

Click ❌ to remove a MEMBER from all TEAMS. Doing this also removes them from the Users list.

Creating Subteams

In the Team Portal, click the Teams tab, then Create a new team. Enter the new TEAM NAME then select the Postlab Cloud server with the NEAREST LOCATION to your Team.

Choosing the Best Location

Many times, the choice is simple. If your Team is in and around the same geographic region, choose the NEAREST LOCATION for your Team for the best possible PostLab experience.

If your Team spreads across coasts or continents, you may have to choose a location that meets in the middle or create multiple Subteams closer to each portion of your Team’s respective region.

Adding Team Members to a Subteam

Click ➕, then click the drop-down menu. Select ▪️ next to to the Team Members you wish to add, then click Add teammembers.

Removing Subteams

Click ❌ to remove a TEAM and its MEMBERS. Any Team Members removed this way will still be listed in Users > MEMBER.

Removing all Teams doesn’t cancel your PostLab plan.

Removing Team Members From a Subteam

Under MEMBERS, click X next to the Team Member to remove them from that TEAM.

Questions

Why do I get a 401 – Unauthorized error when I log into the Team Portal?

The Team Portal is only available to the Team Owner with a Team plan.

I just added a new Team Member, but the status is still (Pending) after 15 minutes. What should I do?

If the email address is valid, enter their first and last name, assign the Team Member to a TEAM, , then click Create user.

Team Owners of a Team plan can enable/disable from here.

you can add them to a Subteam here.

Reach out:

Remote Locking
postlab@hedge.video
If a Team Member is listed under Users
https://postlab.cloud
Only the Team Owner can log into the Team Portal.
https://postlab.cloudpostlab.cloud
choose their ROLE
The Team Owner is different than a Team Member with an Owner Role.