On how many computers can I activate Hedge apps?

Each single-activation license can be used on 1 computer at a time.

OffShoot allows you to register multiple computers with the same license key, and will move that activation between your computers when required. Other apps that lack this floating functionality allow you to activate up to 2 computers, but it's not allowed to use them both at the same time.

If you need to use an app on multiple computers simultaneously, you can add an activation to your existing license, at a discount.


To allow people without a license to learn OffShoot, create presets, and more, OffShoot limits transfers to 1GB when used without an active license.

If you already have a license, click the blue ribbon, then click "Already have a license?" and enter your license key.

If you are seeing this ribbon, but have a license your computer was likely remote deactivated using the License Manager. If so, you can simply re-activate your machine per the above instructions.

I'm getting an Activation Error

Check if the Activation alert shows the old Hedge icon depicted below:

If so, you are using a legacy version of Hedge. Legacy Hedge versions only work with license keys starting with id... . If you have a license key in the form of ABCD-EFGH-... you need to download a newer version first.

Can I use Hedge apps offline?

Yes, there is no need to be online for our apps to work. However, there are a few things to keep in mind:

  • Updating offline (by downloading a new app from the website) works as long as it is a minor update (E.g.1.2.3 > 1.2.4)

  • Major updates (E.g. 1.2 > 1.3) require an online license check. If you distribute a new version to offline machines, you'll get a notice that your license is outdated and needs to go online to be verified.

Can I activate Hedge apps offline?

It depends. If your organization requires offline activation get in touch to discuss the options.

I'm getting "Cannot reach server" when activating.

If you get the error Cannot reach server, make sure your computer can reach our activation and update server:

Note that we do not list IP addresses, as today's internet does not rely on persistent IPs. If your firewall doesn't support domains, it's not secure.

If you are using macOS 10.14 or older, this alert is caused by the presence of an expired Root Certificate on your Mac. This certificate expired on September 30, 2021.

To fix this, follow these steps to manually remove the certificate from the Root CA Store:

Root Certificates

Im getting "Activation Error" when activating

This can occur when one of our Windows apps is looking for actual physical adapters Windows doesn't recognize as a physical adapter. Having an incorrect set of drivers, or no drivers installed, are typically the root causes for this error.

To fix this, follow these steps:

Network adapters

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