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Licensing
How many LTO decks can I operate with a Canister license?
Canister supports multiple tape decks being connected to the same computer, and they can all be used at the same time.
I have one LTO deck that moves around between computers.
The standard Canister license allows for two activations, so you can keep two computers activated while using only one at a time. If you need to move your deck between more than two computers, you can use the online License Manager to remotely deactivate computers.
I have multiple Macs with each its own tape deck.
For multiple computers with each its own LTO deck, you'll need multiple seats. Reach out for a custom order link.
My license key doesn't work with the latest Canister?
Chances are you have a license that starts with
id and ends with ods or uks. This is a legacy license, and cannot be used with versions newer than 20.1. Contact us for an upgrade coupon or continue to use the now-legacy Canister 20.1.Last modified 8mo ago