# Activating After purchasing a license, either click the button in the email to activate Hedge, or go to Settings > License > Activate, and enter your license key. {% hint style="info" %} You can also look up your licenses on {% endhint %} ## Having trouble? Sometimes, people have an issue activation. If so, there are a few things you can try before reaching out to us: * In a browser like Chrome or Safari, activate using an url like `appname://activate-trial?licensekey`. Example: * If that doesn't work, uninstall the app completely using [AppCleaner](https://freemacsoft.net/appcleaner/) and then reinstall. No luck? Make sure to reach out, we're always available to help out. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.hedge.video/general/licenses/activating.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.