> For the complete documentation index, see [llms.txt](https://docs.hedge.video/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hedge.video/general/licenses/activating.md).

# Activating

After purchasing a license, either click the button in the email to activate Hedge, or go to Settings > License > Activate, and enter your license key.

{% hint style="info" %}
You can also look up your licenses on <https://account.hedge.video>
{% endhint %}

## Having trouble?

Sometimes, people have an issue activation. If so, there are a few things you can try before reaching out to us:

* In a browser like Chrome or Safari, activate using an url like `appname://activate-trial?licensekey`. Example: <mimiq://activate-trial?1234-5678>
* If that doesn't work, uninstall the app completely using [AppCleaner](https://freemacsoft.net/appcleaner/) and then reinstall.

No luck? Make sure to reach out, we're always available to help out.


---

# Agent Instructions
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## Querying This Documentation
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Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

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