# Professional Services In rare cases, we offer Professional Services that go beyond the scope of regular support. These are mainly useful to PostLab and Mimiq teams who lack a workflow specialist or IT department, or for pre-production advice that goes beyond the typical tips and tricks we share all the time. Professional Services are charged at a rate of $250 per hour, with a one-hour minimum, and 30 minute increments. To request Professional Services, email our customer support: --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.hedge.video/general/purchasing/professional-services.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.