# Need help?

## Why can't I activate EditReady?

Legacy EditReady versions (2.72 and older) use a different key format than EditReady 22.1 and newer.

* EditReady 22.1 and newer - `ABCD-EFGH-IJKL...`
* EditReady 2.72 and older - `MNOPQRST...` 

First, verify you're using the desired version of EditReady with the appropriate license key (`EditReady > About EditReady`). Then activate EditReady accordingly.

## How do I know which version of EditReady I can use with my license key?

If you purchased EditReady after February 1, 2022, you can use the [Hedge License Manager](https://account.hedge.video/) to look up your EditReady license key (version 22.1 or newer).

Otherwise, you likely purchased a legacy EditReady before Divergent Media was acquired by Hedge. You can look up your [legacy EditReady license key online](http://divergent-licensing.hedge.video/keylookup).

## How can I upgrade my legacy EditReady license key to the new EditReady?

1. Locate your legacy EditReady license key in your email, or [online](http://divergent-licensing.hedge.video/keylookup).
2. Download and install the most recent version of EditReady: <https://hedge.video/download/editready/macos>
3. Launch EditReady, then click `Activate...`
4. Copy/paste your legacy EditReady license key in the `Activation number` field, click `Activate`, then click `Buy upgrade...`
5. A personal discount code will be applied. Complete the checkout, and you'll receive a new license key for the latest version of EditReady.

{% hint style="warning" %}
Your legacy EditReady license key cannot be used to activate EditReady 22.1 and newer.
{% endhint %}

6. Activate EditReady with that new license key.

## I'm not ready to upgrade EditReady yet. Can I use an older version for now?

Yes. You can download legacy EditReady versions in [Releases](/editready/releases.md#legacy-versions) under [Releases](/editready/releases.md#legacy-versions).


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