Need help?

Are you running into an issue and need our help to resolve it? Or perhaps you have some feedback? Send us a suppport request, and we'll be right on it. Here's what to do:

• Go to Help > Request Support.

• A window opens containing a support form.

• Double-check that the name and email address are correct. We will reply to the submitted email address, so please change it if necessary.

• Choose if you'd like to report a problem, general feedback or a feature request.

• Provide a description.

• Add a screenshot or screen recording.

• Leave the Include Logs option checked to send us detailed information about PostLab's activity for investigation.

• You are all set to send us the form, and we'll get back to you shortly.

Alternatively, send us an email:

• Go to Help > Collect Logs for Support in case you ran into an issue.

• Your Downloads folder will be opened, and a compressed file will be selected.

• Email this file together with a description to [email protected].

• Bonus points for screenshots or screen recordings!