# Need help? If run into Avid errors that you think are related to Mimiq, please email us a screenshot. Include which Mimiq version you are on, your Media Composer version and license type, and describe your media and storage. That ought to give us enough to go on. ## Logs To send us your log files, open the Mimiq app, click the hamburger, then `Help > Collect log files for support`. Save that log somewhere convenient (e.g. your Desktop) and email it to . --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.hedge.video/mimiq/need-help.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.