> For the complete documentation index, see [llms.txt](https://docs.hedge.video/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hedge.video/mimiq/need-help.md).

# Need help?

If run into Avid errors that you think are related to Mimiq, please email us a screenshot. Include which Mimiq version you are on, your Media Composer version and license type, and describe your media and storage. That ought to give us enough to go on.

## Logs

To send us your log files, open the Mimiq app, click the hamburger, then `Help > Collect log files for support`. Save that log somewhere convenient (e.g. your Desktop) and email it to <mimiq@hedge.co>.


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# Agent Instructions
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## Querying This Documentation
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Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
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