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  1. Mimiq

Need help?

Last updated 20 days ago

If run into Avid errors that you think are related to Mimiq, please email us a screenshot. Include which Mimiq version you are on, your Media Composer version and license type, and describe your media and storage. That ought to give us enough to go on.

Logs

To send us your log files, open the Mimiq app, click the hamburger, then Help > Collect log files for support. Save that log somewhere convenient (e.g. your Desktop) and email it to .

mimiq@hedge.co