# Retrieving

Retrieving files from a tape is easy; you can either retrieve a full tape or cherry-pick contents to retrieve just a few files.

Select the `Retrieve` tab. If no tape is loaded, do so first:

<figure><img src="/files/ob8wc691tAkADTRQAATL" alt=""><figcaption></figcaption></figure>

Mount the tape:

<figure><img src="/files/FK4ejyiW9eEZDvAC5luS" alt=""><figcaption></figcaption></figure>

To retrieve the tape in full select the tape icon, and a border will appear. Click Next and then select a destination, and continue.

To retrieve a specific file, folder, or a collection of files and folders, click the drive menu (three horizontal lines) and select Select Files...

<figure><img src="/files/53xAELv8S2OqOusKT3Kq" alt="" width="170"><figcaption></figcaption></figure>

By default, the full tape's contents are selected. Unselect the root of the tape to deselect everything, and then navigate to what you need to be retrieved.

![](/files/-MiQSd_kdON3MH0dpdVD)

Hover over the drive to see the size of your selection:

<figure><img src="/files/s5aVdkBUcul0bfSAjiF8" alt=""><figcaption></figcaption></figure>

When done, click `Next` then select a Destination:

<figure><img src="/files/bZEpr8AogEo3NiEAflWg" alt=""><figcaption></figcaption></figure>

Then add the Transfer...

<figure><img src="/files/AAOEmPwAinTAKCpsYrMT" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/VRZmxxkyE2inYlhFUpp6" alt=""><figcaption></figcaption></figure>

When done, the progress bar turns green:

<figure><img src="/files/Ztik3DXwmkmDZBkZaSm1" alt=""><figcaption></figcaption></figure>

Open the accompanying Transfer Log if needed:

<figure><img src="/files/tF7APvOVKDrOwmcG0BQL" alt=""><figcaption></figcaption></figure>

## Independent Transfers

Canister allows multiple LTO drives to be used independently of one another. That means `Drive A` can be Archiving, whilst `Drive B` handles a Retrieve.

## Retrieve with Finder

{% hint style="info" %}
This feature requires macOS Big Sur or newer.
{% endhint %}

Canister for Mac makes it easy to retrieve files using Catalogs. First mount the relevant tape, then locate it the LTO Archive. Finally, select the file or folder you wish to retrieve, right-click and select the "Retrieve..." Finder extension.&#x20;

<figure><img src="/files/lehSQPPMYU7tFykNkYjd" alt="" width="262"><figcaption></figcaption></figure>

## Retrieve with Full Path

{% hint style="info" %}
Retrieve with Full Path cannot be disabled in Canister for Windows.
{% endhint %}

When checked, files and folders selected for Retrieve will be copied to the destination, including the recreation of full paths as they exist on tape. This is useful when restoring projects that are sensitive to path changes.

Example:`LTO-42/Production X/0001.mov` is to be retrieved to `~/Desktop`&#x20;

* Without `Retrieve with Full Path` enabled, `0001.mov` will be copied directly to your Desktop.
* With `Retrieve with Full Path` enabled, after retrieving `0001.mov` your Desktop will be populated with a `Production X` folder containing `0001.mov`.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.hedge.video/canister/features/retrieving.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
