Quotes, POs, and Invoices

No, we don't have a fax 😁

If your organization requires a quote before purchasing, uses Purchase Orders, or has a formal process to get Hedge approved as a vendor, first contact [e-mail].

Quotes

Request a formal quote document by emailing [e-mail]. Specify which app(s), the number of activations, and include any other useful detail.

Required Forms

Some parties, unfortunately, have immense bureaucracy and require us to fill out heaps of forms, often for just a single license purchase. This is very time-consuming; we prefer to spend that time talking to customers or working on our products.

So, if your organization requires us to fill out forms like vendor registrations, email all required purchasing forms in a single email to [e-mail]. If your subsequent order is under $1000, a handling fee of $100 per page will be added to the invoice.

Purchase Orders

POs can be emailed directly to [e-mail], and we'll respond with an invoice, license keys, and payment link.

If you require us to fill out forms and your order is sub-$1000, do not forget to include line items in your PO for form handling. Request a quote to confirm the total amount.

Payment Terms

All our customer invoices have a default Net 7 payment term, unless it concerns hardware, which is always Delivery After Payment.

If your organisation requires a longer payment term, and Delivery After Payment is not an option, we charge for the privilege; we're not a bank, after all.

Term / Net Amount	Less than $1000	Over $1000
Net 30	20%	10%
Net 60	50%	20%
Net 90	100%	50%
Net 120	200%	100%

Partners, resellers, integrators, and VARs have the following payment terms:

Term	Net Amount
Net 30	0%
Net 60	20%
Net 90	50%

Payment Methods

All invoices can be paid by wire transfer, IBAN transfer, ACH, or credit card. We accept Mastercard, Visa, American Express, and Maestro, and have options for alternatives like PayPal.

We do not accept cheques.