Quotes, POs, and Invoices
No, we don't have a fax 😁
If your organization requires a quote before purchasing, uses Purchase Orders, or has a formal process to get Hedge approved as a vendor, first contact sales@hedge.video.
Quotes
Request a formal quote document by emailing sales@hedge.video. Specify which app(s), the number of activations, and include any other useful detail.
Required Forms
Some parties, unfortunately, have immense bureaucracy and require us to fill out heaps of forms, often for just a single license purchase. This is very time-consuming; we prefer to spend that time talking to customers or working on our products.
So, if your organization requires us to fill out forms like vendor registrations, email all required purchasing forms in a single email to sales@hedge.video. If your subsequent order is under $1000, a handling fee of $100 per page will be added to the invoice.
Purchase Orders
POs can be emailed directly to sales@hedge.video, and we'll respond with an invoice, license keys, and payment link.
If you require us to fill out forms and your order is sub-$1000, do not forget to include line items in your PO for form handling. Request a quote to confirm the total amount.
Payment Terms
All our customer invoices have a default Net 7 payment term, unless it concerns hardware, which is always Delivery After Payment.
If your organisation requires a longer payment term, and Delivery After Payment is not an option, we charge for the privilege; we're not a bank, after all.
Net 30
10%
0%
Net 60
20%
10%
Net 90
50%
20%
Net 120
100%
50%
Partners, resellers, integrators, and VARs have the following payment terms:
Net 30
0%
Net 60
20%
Net 90
50%
Payment Methods
All invoices can be paid by wire transfer, IBAN transfer, ACH, or credit card. We accept Mastercard, Visa, American Express, and Maestro, and have options for alternatives like PayPal.
We do not accept cheques.
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