Questions
Last updated
Last updated
This only concerns Windows users.
Running FoolCat in a VM is a Pro feature.
If you see this error when activating a trial, you're running FoolCat in a VM, or a Hypervisor process must be active in Windows.
If you see this error when activating a purchased license, you have a regular license or a Pro license that needs VM activations allowed on your license.
A step-by-step guide for disabling any-and-all Hypervisor (Hyper-V) and Virtual Machine features on your PC is available here:
If you have a regular license and need VM activations, upgrade your license in the License Manager, then reach out.
Already on a Pro license? Reach out.
You're likely on an old version of FoolCat, update to the latest version.
You're likely trying to activate FoolCat using a legacy license key. Legacy license keys start with id
or only have a few characters. Upgrade your license, or download a legacy version.
This issue is fixed in FoolCat version 23.1 and newer.
FoolCat's media engine isn't starting correctly. Reboot your computer, and if that doesn't help, reinstall FoolCat.
To export and import user settings for FoolCat on macOS, using the Terminal app, you can follow these steps:
Export Settings
Quit FoolCat
Open the Terminal app
Export the settings
Run the following command to export the settings to a .plist
file:
This will create a file named OffShootSettings.plist
on your desktop.
Import Settings
The user preferences contain encrypted user information that might cause an issue when doing this offline. A reactivation might be needed.
Open Terminal app
Import the preferences
Run the following command to import the preferences: