Moving From Hedge to OffShoot
I already have a Hedge license, how do I get OffShoot?
If your license is eligible for updates until or beyond October 1, 2023, your license automatically becomes an OffShoot license. You can update your Hedge to OffShoot, and continue using your existing license key.
If your license is not eligible for updates on October 1, 2023, you'll need to extend your license to be able to update to OffShoot. You can do so in-app, or in the License Manager.
What does extending my license cost?
That depends on the amount of activations. Log in to the License Manager, select your OffShoot license and click Extend.
What is OffShoot's floating license?
Floating licenses are licenses with a single activation that "floats" between your computers - when you open OffShoot on one, the activation floats to that computer, temporarily deactivating the others. This way, you don't have to manually move your license between computers.
Do I want a floating license?
If you are working alone, but have multiple computers, a floating license is for you. If you need to use OffShoot on multiple computers at the same time, you will need multiple activations on your license.
What changes for multi-seat licenses?
Nothing, they work the same way in OffShoot as they used to work in Hedge. Your seats are now simply activations. In the future, we'll bring floating to these licenses, allowing you to register more devices than your license has activations.
What happened to the Company License?
Company licenses were Hedge licenses with more than 1 seat. Licenses now simply have one or more activations. If you had a company license, you now have a license with multiple activations.
What about the Emergency Activation?
Each Hedge license came with an additional activation in case of emergency. Thanks to floating that's no longer needed so we promoted all Emergency Activations to full activations, for free.
Why is there a Pro
version of OffShoot?
Pro
version of OffShoot?As Hedge matured more and more, we found ourselves working on features that only benefit a small set of our customers, but are expensive to build. We think it's fair that only those that benefit are charged for those features. Here's more on the subject:
https://blog.hedge.video/meet-offshoot
What does upgrading to Pro
cost?
Pro
cost?That depends on the amount of activations. Log in to the License Manager, select your OffShoot license and click Upgrade To Pro.
Can I upgrade and extend at the same time?
Yes, and it's discounted even more. Log in to the License Manager, select your OffShoot license and click Extend to find out what the options are for your license.
Why can't I reduce my activations to 1 in the Extend Checkout?
That likely means you have multiple machines activated with your license.
Head to the License Manager (https://account.hedge.video) and either reset you activations or deactivate Hedge from all of your computer except one. Then you'll be able to drop the license to 1 activation, which enables the floating functionality for your license.
Will my settings and presets still work?
Yes, all settings and presets are carried over from Hedge to OffShoot.
I'm using Codex, do I need to upgrade to Pro?
Only if you're using Codex Device Manager 7 or newer. If you're using an older Codex version, you can continue using the latest Hedge version available (23.1.2) with the same license key.
How do I upgrade to Pro?
In OffShoot, go to Settings > License
and hit Upgrade to Pro
, or go to the License Manager, log in with your email or license key, select your license, then hit Upgrade to Pro
.
I'm using off-the-shelf scripts, do I need OffShoot Pro?
Yes, you'll need to upgrade OffShoot to OffShoot Pro.
Will my existing scripts work?
Yes, but you'll need an OffShoot Pro license.
Where can I download the last version of Hedge?
All previous releases of Hedge are (and will remain) available under Releases.
Can I run OffShoot and Hedge next to each other?
OffShoot replaces Hedge on install. If you really really really need to use both (never at the same time!) the trick is to move Hedge out of /Applications
temporarily, install OffShoot, and move Hedge back into /Applications
.
Do so at your own risk.
Still have questions? Let us know: hello@hedge.video
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