Questions
Canister requires macOS 10.11 or newer.
As of version 21.1, Canister is natively compatible with Big Sur and Apple silicon (e.g. M1 Mac's). You can update Canister in-app, or download the latest release here. To upgrade a legacy Canister license (starting with id) to please reach out.
Version 20.1 is available for download here and received support until Dec 31th 2020. Note: it does not support Big Sur. To upgrade a legacy Canister license (starts with id) please reach out.
The mLogic LTFS Utility was a light version of Canister that used to be included with every mLogic purchase. With the changes Big Sur brought along, the mLogic app has been replaced by a full-blown Canister, which is included with every mTape purchase since Winter 2020 - whether purchased through us or through mLogic or a reseller.
The mTape app is no longer supported nor available for download. It will not work on Big Sur, whether it's Intel or Apple silicon. Also, the mTape app uses a legacy license provider so we can unfortunately no longer help out with deactivations.
Every existing mTape licensee can reach out to use for a discount to crossgrade to Canister, courtesy of mLogic.
Canister supports all LTO drives that are connected through SAS, which tends to be all standalone desktop units. Those tend to use either Thunderbolt, SAS through a PCI card like ATTO, or SAS into a device that translates it to Thunderbolt like a or Sonnet with an ATTO card.
Tape libraries are supported as far as they have drives connected through SAS, but Canister will not offer control of the tape robot, as of now.
The short answer is "no, LTFS does not support file deletions". The only way to remove data from a tape is to erase it.
The long answer: it's possible to remove files from the index partition (by accessing a tape with Finder or Terminal and deleting files) but this will only make them vanish from the index; it will not clear the space used by the deleted files. As rolling back a tape will make the deleted files available again, it's not a security mechanism either, so don't bother.
Yes, around 5%-10%.
It's the same thing.
LTFS only allows a name and serial to be set for a tape when formatting.
Canister uses LTFS. The difference between TAR and LTFS is that LTFS is a file system. That means your OS already has the tools included to work with LTFS, which in turn means no vendor lock-in for you. With TAR, you're always relying on a vendor's app to work and will be in trouble if that vendor happens to go out of business. With LTFS, that will not happen.
Yes, if the Windows software is capable of working with LTFS that works. A Windows-version of Canister is in development, reach out for details and a pre-order discount.
This is currently unsupported due to LTFS introducing fragmentation when transferring multiple folders. Mechanisms to prevent this and allow transfers from folders on the same volume are in active development.
You can safely skip verification by clicking the [X] next to a transfer when the copy part finishes.
Every LTO drive is essentially a computer, and as such follows its own instructions and error handling. Most drives have a single-character display (SCD) to tell you how it's doing. It's behind a black see-through panel so you won't see it except when booting (a countdown shows) or when an error is stated.
Anytime there is a number or letter visible on the front of your LTO drive, the software is not able to communicate with the drive. Refer to this list of SCD error codes to find out how to resolve the issue at hand:
As these are hardware errors, get in touch with your vendor to sort out the issue if needed.
Orange J on the display? You are trying to load a too new tape into an older generation LTO drive.
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