Hedge
  • Welcome 👋
  • Arctic
    • Requirements
    • Upgrades
    • Releases
    • Questions
    • Need help?
  • Canister
    • Installation
      • macOS
      • Windows
    • Tape Media
    • Features
      • Formatting
      • Archiving
      • Spanning
      • Retrieving
      • Queuing
      • Catalogs
      • Tape Library Manager
      • Connect
      • Logs & Manifests
    • Licensing
    • Firmware
    • Releases
    • Requirements
    • Troubleshooting
    • Questions
    • Beta Track
    • Need help?
  • Connect
  • EditReady
    • Installing
    • Supported Formats
    • Getting Started
    • Previewing Files
    • Metadata
    • Converting Media
      • Additional Features
      • Custom Presets
      • Trimming Clips
      • Joining Files
      • Naming Your Files
      • Rewrapping
    • Connect
    • Settings
      • General
      • Advanced
    • Automation
    • Upgrades
    • Requirements
    • Releases
    • Questions
      • How can EditReady prep my source media for immediate use in Media Composer?
    • Need help?
  • EditReady Server
    • Releases
  • FoolCat
    • Overview
    • Color Conversion
    • Supported Formats
    • Automation
    • Offload Report Creator
    • Questions
    • Requirements
    • Releases
  • Hedge
    • Releases
    • Moving From Hedge to OffShoot
  • Mimiq
    • Getting Started
    • Bin Locking
    • Workspaces
      • Installing macFUSE
    • Deployment Options
    • Media Composer & Mojave
    • Requirements
      • Avid's Requirements
    • Releases
    • Troubleshooting
    • Questions
    • Beta Track
    • Need help?
  • OffShoot
    • Overview
    • Features
      • Verification
      • Ingest Browser
      • Labels
      • Elements
      • Organization
      • Duplicate Detection
      • Queuing
      • Stop & Resume
      • Cascading Copies
      • S3 Transfers
        • Configuring Connections
      • Logging
      • Connect
      • Date & Time
      • Floating Licenses
      • Automation
        • Scripting
          • Event Log
          • Events
            • OffShoot Started
            • Disk Added
            • Disk Removed
            • Disk Busy
            • Disk Idle
            • Disks Idle
            • Transfers Added
            • File Copy Completed
            • Verification Issue
        • API
        • OffShoot Helper
          • Set Window Layout
        • Example Scripts
          • Transfer Reports
          • Move Transfer Logs
          • Move Foolcat PFD reports
          • Auto-set Destinations
          • Auto-set Preferences
          • Automated Transfers
          • Delete MHL files
          • Slack Notifications
          • Send Email Notifications
          • ZCAM video stitcher
          • Cascading copy
          • Watch Folder
          • Set Finder Tags
    • Integrations
      • Codex
      • EditReady
      • Finder & Explorer
      • FoolCat
      • Frame.io
      • iconik
      • ParaShoot
      • ProGrade
      • Scratch
    • Requirements
    • Releases
    • Questions
    • Need help?
    • Beta Track
    • Solo
  • PostLab
    • Getting Started
    • Supported Apps
    • Supported Storage
    • Features
      • Team Bundles
      • Collections
      • Versioning
    • Requirements
    • Releases
    • Troubleshooting
    • Questions
    • Need help?
    • Beta Track
  • ScopeBox
    • Installing
    • Application Overview
    • Sources
    • ScopeLink
      • Installation and Configuration
      • Troubleshooting
    • Palette Overview
    • Palette Types
      • Audio Meters
      • Channel Plot
      • CIE Plot
      • HML Balance
      • Luma and RGB TimeTrace
      • Luma Histogram
      • Preview
      • RGB Histogram
      • RGB Parade
      • Surround Meters
      • Timecode
      • Vectorscope
      • Waveform
      • YCbCr Parade
    • Stills and Targets
    • Layouts
    • Licensing
    • Upgrades
    • Releases
    • Questions
  • General
    • Downloads
    • Trials
    • Demo Mode
    • Purchasing
      • Students and Non Profits
      • Quotes, POs, and Invoices
      • Refunds
      • Professional Services
    • Licenses
      • The License Manager
      • License Types
      • Local License Server
      • Activating
      • Deactivating
      • Extending
      • Merging
      • OS Updates
      • Licensee Changes
      • VMs & Hypervisors
      • Root Certificates
      • Network Adapters
      • Network Requirements
      • Questions
    • Hedge Funds
    • Certifications
    • Policies
      • Sharing Files
    • Company Details
      • Terms & Conditions
      • Privacy Policy
      • EULA
    • Press
  • Need help?
Powered by GitBook
On this page
  • I can't see any Enable Bin Sharing... features in Media Composer under Settings > General.
  • Why does Media Composer say SYS_ERROR, OSErr:-61 when I try to open a Project on macOS?
  • When I open a Project, why do I get this error: File (Project Name).avp not found.?
  • I'm getting an "Exception: Resource Temporarily Unavailable, filename:/ ..... .pmr" error
  • Why does Media Composer ask me to "Mount All Volumes" when opening a project?
  • Mimiq says, Media Composer can’t be active when Mimiq starts.
  • I tried quitting Mimiq while Media Composer was open, but Mimiq says, Quit Media Composer before closing Mimiq.
  • If I previously used Legacy Mimiq on Windows, what’s the best way to install the latest version of Mimiq?
Export as PDF
  1. Mimiq

Troubleshooting

Last updated 2 months ago

I can't see any Enable Bin Sharing... features in Media Composer under Settings > General.

‌You're using a standard subscription of Media Composer. An Ultimate subscription or a Perpetual license is required for shared Project workflows:

‌ > Collaboration & control > Shared bins & projects

Why does Media Composer say SYS_ERROR, OSErr:-61 when I try to open a Project on macOS?

Media Composer is trying to write to or create a folder (e.g. the /Unity Attic folder) but you don't have write permissions to the root folder of your volume.

Using a LucidLink Filespace? Try copying a small file into the root folder. If the upload fails and you’re certain you granted write permissions for a user or group to that specific folder, have each user...

  1. Set the Root point in their Lucid app to that folder.

  2. Quit Media Composer.

  3. Quit-then-relaunch Mimiq.

  4. Relaunch Media Composer.

If you don’t have access to IT or need assistance beyond Mimiq support,

When I open a Project, why do I get this error: File (Project Name).avp not found.?

Media Composer doesn't support all characters. If you're seeing this error, then your Computer Name has a diacritic character or accent in it. Rename your computer, replacing the diacritic with an equivalent character, and Media Composer will be able to open your shared Project.

In this example:

❌ Isaac T - über Mac

✅ Isaac T - uber Mac

If you tried opening a shared Project from Drive before changing your Computer Name, you also need to remove the folder with a matching name from your Project.

Be extra cautious when deleting folders inside your shared Project folder.

  1. Quit Media Composer.

  2. While Drive is connected, go to your shared Project folder and locate the folder named after your computer with the diacritic (e.g. Isaac T - über Mac) within the ../AvidSharedData folder.

Depending on the version of Media Composer you're using, Media Composer may generate that folder named after your computer directly inside your shared Project folder.

  1. Move this folder to the Trash.

  1. Relaunch Media Composer and reopen your shared Project.

I'm getting an "Exception: Resource Temporarily Unavailable, filename:/ ..... .pmr" error

Unfortunately, you've encountered a generic Media Composer error.

Mimiq's sole objective is to tell Media Composer, "That storage right there? That's an 'Avid NEXIS Drive' now." It doesn't alter your folder or file permissions nor impact performance to your storage. This error stems from something happening on your own storage.

It could be that the PMR file in your ../Avid MediaFiles/MXF are corrupt and need to be rebuilt. With Media Composer not yet launched or hidden, try deleting the PMR and MDB in those folders, then relaunch or un-hide Media Composer to rebuild them.

Besides that, there's no official workaround available, but it's always a good thing to confirm:

  1. The permissions on your shared folders are correct.

  2. The hard drives in your server aren't failing.

  3. The network connection to your server isn't failing.

Done all that? Check if your NAS isn't serving both SMB and AFP shares. Even if you only connected to SMB shares, the mere fact that AFP is present can trip up Avid Media Composer.

Why does Media Composer ask me to "Mount All Volumes" when opening a project?

Last time you used Media Composer, one of your volumes likely disconnected while Media Composer was running.

Media Composer tracks any volume disconnects that happen during an editing session or after a crash. The next time you open a project stored on the affected volume, you'll be prompted to "Mount All Volumes." Once you complete this step, you can continue working as usual.

Mimiq says, Media Composer can’t be active when Mimiq starts.

If you launched Media Composer before Mimiq, Mimiq knows it won’t be able to activate Bin Locking on your volumes. Save your work in Media Composer (if needed), quit Media Composer, then click Try again to continue launching Mimiq.

I tried quitting Mimiq while Media Composer was open, but Mimiq says, Quit Media Composer before closing Mimiq.

Launch Mimiq before launching Media Composer to activate Bin Locking. After that, Mimiq must stay open while working on your shared Avid Project in Media Composer.

To prevent any unpredictability entering your Project, Mimiq will try to prevent you from quitting the app. If you know what you’re doing or Support directs you to do so, click Quit.

If I previously used Legacy Mimiq on Windows, what’s the best way to install the latest version of Mimiq?

  1. Use Windows’ Apps & features panel to uninstall Legacy Mimiq (search for “Mimiq”).

  2. Restart your PC.

First, , replacing the diacritic with another character.

Install

change your computer name in macOS
the latest version of Mimiq.
https://www.avid.com/media-composer/comparison
Professional Services are available for an additional fee.
System Preferences > Sharing > Computer Name