> For the complete documentation index, see [llms.txt](https://docs.hedge.video/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hedge.video/canister/installation/windows.md).

# Windows

## Installers

The latest installer for Windows is available here:\
<https://hedge.video/download/canister/windows>

## Preflight Checks

Setting up an LTO drive can be daunting, even for experienced users. Canister's Preflight Checks function tries to help as much as possible by conveniently linking to the relevant bits and pieces.

Upon each app start, Preflight queries WMI (Windows Management Instrumentation) for a list of compatible LTO drives. On the software side, it also helps to setup LTFS and its dependencies.

<figure><img src="https://1060439511-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LStRji2w1AYja1bLBFv%2Fuploads%2Fd0IRYOVXqkzDuBCqsuVC%2FCAW%20CPC.png?alt=media&amp;token=c24b695e-4395-4d93-95b4-14d987e031e6" alt=""><figcaption></figcaption></figure>

In a nutshell:

🟢 Everything green - you're good to go, and Canister will automatically continue.

🟠 Orange indicates a part of your setup is not 100% up to date, but it's fine to continue as is.

🔴 Red means your setup won't do. Preflight Checks will tell you how to resolve it, if possible.

## Downloads

For reference, here's a list of all drivers and dependencies that we host for Windows. We regularly update this list, so there's no need to worry about checking if they're the latest version.

{% tabs %}
{% tab title="HBAs" %}
<https://hedge.video/external/canister/hba/win/atto-6> (6xx series, PCI-3)\
<https://hedge.video/external/canister/hba/win/atto-12> (12xx series, PCI-3)\
<https://hedge.video/external/canister/hba/win/atto-GT> (12xx series, PCI-4)
{% endtab %}

{% tab title="Visual C++" %}
<https://hedge.video/external/canister/vcredist_x64_2015-2022>
{% endtab %}

{% tab title="LTFS" %}
<https://hedge.video/external/canister/ltfs/ibm/windows_2.4.8.3>
{% endtab %}
{% endtabs %}

## Hardware

{% hint style="info" %}
A full list of compatible hardware is available [here](https://docs.hedge.video/canister/faq#which-lto-hardware-does-canister-support).
{% endhint %}

Each Thunderbolt-based LTO drive consists of three devices:

1. The Thunderbolt-to-PCI board
2. A Host Bus Adapter (or "HBA"), a device translating PCI to SCSI
3. The LTO drive itself

Non-Thunderbolt LTO drives, connected via SAS or Fibre Channel, will connect to an HBA in an external box or as a PCI card inside your computer.

The only part of your hardware that requires a driver is the HBA.

## Host Bus Adapters

{% hint style="info" %}
Pro Tip: Device Manager can be located by searching in the Windows `Start` menu.
{% endhint %}

First, ensure your LTO drive is visible in Device Manager. That will require you to manually install the appropriate driver for your host bus adapter (HBA). LSI cards tend to be recognized automatically by Windows, but ATTO and Areca HBAs generally require a driver download.

Once your HBA is functioning, your LTO drive should appear in the `Cassette/Tape drives` list.

<figure><img src="https://1060439511-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LStRji2w1AYja1bLBFv%2Fuploads%2FoJDVRMQlhiMXTvjJF3JQ%2FDevice%20Manager.png?alt=media&amp;token=a183e1bd-c7fe-4f12-bd2a-0aad64e7037c" alt=""><figcaption></figcaption></figure>

## Installing LTFS

Installing IBM LTFS on Windows is a straightforward process. Follow the steps below in order, then reboot the system.

1. Install [Microsoft Visual C++ 2015-2022 Runtime](https://hedge.video/external/canister/vcredist_x64_2015-2022)
2. Install [IBM LTFS for Windows 2.4.8.1](https://hedge.video/external/canister/ltfs/ibm/windows_2.4.8.1)

## "I give up"

Can't get up and running? Running in circles?

It can happen and is typically an indicator of a deeper problem. The company that sold you your LTO drive and/or Host Bus Adapter should be your first line of contact, as this is about your hardware - not Canister. That said, we're happy to help if that's a dead end. Don't hesitate to contact us, and be sure to include a screenshot of [Canister's Preflight Checks](#preflight-checks).

We won't give up on you :thumbsup:


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.hedge.video/canister/installation/windows.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.