Hedge
  • Welcome 👋
  • Arctic
    • Requirements
    • Upgrades
    • Releases
    • Questions
    • Need help?
  • Canister
    • Installation
      • macOS
      • Windows
    • Tape Media
    • Features
      • Formatting
      • Archiving
      • Spanning
      • Retrieving
      • Queuing
      • Catalogs
      • Tape Library Manager
      • Connect
      • Logs & Manifests
    • Licensing
    • Firmware
    • Releases
    • Requirements
    • Troubleshooting
    • Questions
    • Beta Track
    • Need help?
  • Connect
  • EditReady
    • Installing
    • Supported Formats
    • Getting Started
    • Previewing Files
    • Metadata
    • Converting Media
      • Additional Features
      • Custom Presets
      • Trimming Clips
      • Joining Files
      • Naming Your Files
      • Rewrapping
    • Connect
    • Settings
      • General
      • Advanced
    • Automation
    • Upgrades
    • Requirements
    • Releases
    • Questions
      • How can EditReady prep my source media for immediate use in Media Composer?
    • Need help?
  • EditReady Server
    • Releases
  • FoolCat
    • Overview
    • Color Conversion
    • Supported Formats
    • Automation
    • Offload Report Creator
    • Questions
    • Requirements
    • Releases
  • Hedge
    • Releases
    • Moving From Hedge to OffShoot
  • Mimiq
    • Getting Started
    • Bin Locking
    • Workspaces
      • Installing macFUSE
    • Deployment Options
    • Media Composer & Mojave
    • Requirements
      • Avid's Requirements
    • Releases
    • Troubleshooting
    • Questions
    • Beta Track
    • Need help?
  • OffShoot
    • Overview
    • Features
      • Verification
      • Ingest Browser
      • Labels
      • Elements
      • Organization
      • Duplicate Detection
      • Queuing
      • Stop & Resume
      • Cascading Copies
      • S3 Transfers
        • Configuring Connections
      • Logging
      • Connect
      • Date & Time
      • Floating Licenses
      • Automation
        • Scripting
          • Event Log
          • Events
            • OffShoot Started
            • Disk Added
            • Disk Removed
            • Disk Busy
            • Disk Idle
            • Disks Idle
            • Transfers Added
            • File Copy Completed
            • Verification Issue
        • API
        • OffShoot Helper
          • Set Window Layout
        • Example Scripts
          • Transfer Reports
          • Move Transfer Logs
          • Move Foolcat PFD reports
          • Auto-set Destinations
          • Auto-set Preferences
          • Automated Transfers
          • Delete MHL files
          • Slack Notifications
          • Send Email Notifications
          • ZCAM video stitcher
          • Cascading copy
          • Watch Folder
          • Set Finder Tags
    • Integrations
      • Codex
      • EditReady
      • Finder & Explorer
      • FoolCat
      • Frame.io
      • iconik
      • ParaShoot
      • ProGrade
      • Scratch
    • Requirements
    • Releases
    • Questions
    • Need help?
    • Beta Track
    • Solo
  • PostLab
    • Getting Started
    • Supported Apps
    • Supported Storage
    • Features
      • Team Bundles
      • Collections
      • Versioning
    • Requirements
    • Releases
    • Troubleshooting
    • Questions
    • Need help?
    • Beta Track
  • ScopeBox
    • Installing
    • Application Overview
    • Sources
    • ScopeLink
      • Installation and Configuration
      • Troubleshooting
    • Palette Overview
    • Palette Types
      • Audio Meters
      • Channel Plot
      • CIE Plot
      • HML Balance
      • Luma and RGB TimeTrace
      • Luma Histogram
      • Preview
      • RGB Histogram
      • RGB Parade
      • Surround Meters
      • Timecode
      • Vectorscope
      • Waveform
      • YCbCr Parade
    • Stills and Targets
    • Layouts
    • Licensing
    • Upgrades
    • Releases
    • Questions
  • General
    • Downloads
    • Trials
    • Demo Mode
    • Purchasing
      • Students and Non Profits
      • Quotes, POs, and Invoices
      • Refunds
      • Professional Services
    • Licenses
      • The License Manager
      • License Types
      • Local License Server
      • Activating
      • Deactivating
      • Extending
      • Merging
      • OS Updates
      • Licensee Changes
      • VMs & Hypervisors
      • Root Certificates
      • Network Adapters
      • Network Requirements
      • Questions
    • Hedge Funds
    • Certifications
    • Policies
      • Sharing Files
    • Company Details
      • Terms & Conditions
      • Privacy Policy
      • EULA
    • Press
  • Need help?
Powered by GitBook
On this page
  • Installers
  • Preflight Checks
  • Downloads
  • Hardware
  • Host Bus Adapters
  • Installing LTFS
  • "I give up"
Export as PDF
  1. Canister
  2. Installation

Windows

Last updated 11 months ago

Installers

The latest installer for Windows is available here:

Preflight Checks

Setting up an LTO drive can be daunting, even for experienced users. Canister's Preflight Checks function tries to help as much as possible by conveniently linking to the relevant bits and pieces.

Upon each app start, Preflight queries WMI (Windows Management Instrumentation) for a list of compatible LTO drives. On the software side, it also helps to setup LTFS and its dependencies.

In a nutshell:

🟢 Everything green - you're good to go, and Canister will automatically continue.

🟠 Orange indicates a part of your setup is not 100% up to date, but it's fine to continue as is.

🔴 Red means your setup won't do. Preflight Checks will tell you how to resolve it, if possible.

Downloads

For reference, here's a list of all drivers and dependencies that we host for Windows. We regularly update this list, so there's no need to worry about checking if they're the latest version.

Hardware

Each Thunderbolt-based LTO drive consists of three devices:

  1. The Thunderbolt-to-PCI board

  2. A Host Bus Adapter (or "HBA"), a device translating PCI to SCSI

  3. The LTO drive itself

Non-Thunderbolt LTO drives, connected via SAS or Fibre Channel, will connect to an HBA in an external box or as a PCI card inside your computer.

The only part of your hardware that requires a driver is the HBA.

Host Bus Adapters

Pro Tip: Device Manager can be located by searching in the Windows Start menu.

First, ensure your LTO drive is visible in Device Manager. That will require you to manually install the appropriate driver for your host bus adapter (HBA). LSI cards tend to be recognized automatically by Windows, but ATTO and Areca HBAs generally require a driver download.

Once your HBA is functioning, your LTO drive should appear in the Cassette/Tape drives list.

Installing LTFS

Installing IBM LTFS on Windows is a straightforward process. Follow the steps below in order, then reboot the system.

"I give up"

Can't get up and running? Running in circles?

(6xx series, PCI-3) (12xx series, PCI-3) (12xx series, PCI-4)

A full list of compatible hardware is available .

Install

Install

It can happen and is typically an indicator of a deeper problem. The company that sold you your LTO drive and/or Host Bus Adapter should be your first line of contact, as this is about your hardware - not Canister. That said, we're happy to help if that's a dead end. Don't hesitate to contact us, and be sure to include a screenshot of .

We won't give up on you

👍
https://hedge.video/external/canister/hba/win/atto-6
https://hedge.video/external/canister/hba/win/atto-12
https://hedge.video/external/canister/hba/win/atto-GT
https://hedge.video/external/canister/visualc++
https://hedge.video/external/canister/ltfs/ibm/windows
here
Microsoft Visual C++ 2010 Runtime x64
IBM LTFS for Windows 2.4.5.1
Canister's Preflight Checks
https://hedge.video/download/canister/windows