Hedge
  • Welcome 👋
  • Arctic
    • Requirements
    • Upgrades
    • Releases
    • Questions
    • Need help?
  • Canister
    • Installation
      • macOS
      • Windows
    • Tape Media
    • Features
      • Formatting
      • Archiving
      • Spanning
      • Retrieving
      • Queuing
      • Catalogs
      • Tape Library Manager
      • Connect
      • Logs & Manifests
    • Licensing
    • Firmware
    • Releases
    • Requirements
    • Troubleshooting
    • Questions
    • Beta Track
    • Need help?
  • Connect
  • EditReady
    • Installing
    • Supported Formats
    • Getting Started
    • Previewing Files
    • Metadata
    • Converting Media
      • Additional Features
      • Custom Presets
      • Trimming Clips
      • Joining Files
      • Naming Your Files
      • Rewrapping
    • Connect
    • Settings
      • General
      • Advanced
    • Automation
    • Upgrades
    • Requirements
    • Releases
    • Questions
      • How can EditReady prep my source media for immediate use in Media Composer?
    • Need help?
  • EditReady Server
    • Releases
  • FoolCat
    • Overview
    • Color Conversion
    • Supported Formats
    • Automation
    • Offload Report Creator
    • Questions
    • Requirements
    • Releases
  • Hedge
    • Releases
    • Moving From Hedge to OffShoot
  • Mimiq
    • Getting Started
    • Bin Locking
    • Workspaces
      • Installing macFUSE
      • StorNext permissions
    • Deployment Options
    • Media Composer & Mojave
    • Requirements
      • Avid's Requirements
    • Releases
    • Troubleshooting
    • Questions
    • Beta Track
    • Need help?
  • OffShoot
    • Overview
    • Features
      • Verification
      • Ingest Browser
      • Labels
      • Elements
      • Organization
      • Duplicate Detection
      • Queuing
      • Stop & Resume
      • Cascading Copies
      • S3 Transfers
        • Configuring Connections
      • Logging
      • Connect
      • Date & Time
      • Floating Licenses
      • Automation
        • Scripting
          • Event Log
          • Events
            • OffShoot Started
            • Disk Added
            • Disk Removed
            • Disk Busy
            • Disk Idle
            • Disks Idle
            • Transfers Added
            • File Copy Completed
            • Verification Issue
        • API
        • OffShoot Helper
          • Set Window Layout
        • Example Scripts
          • Transfer Reports
          • Move Transfer Logs
          • Move Foolcat PFD reports
          • Auto-set Destinations
          • Auto-set Preferences
          • Automated Transfers
          • Delete MHL files
          • Slack Notifications
          • Send Email Notifications
          • ZCAM video stitcher
          • Cascading copy
          • Watch Folder
          • Set Finder Tags
    • Integrations
      • Codex
      • EditReady
      • Finder & Explorer
      • FoolCat
      • Frame.io
      • iconik
      • ParaShoot
      • ProGrade
      • Scratch
    • Requirements
    • Releases
    • Questions
    • Need help?
    • Beta Track
    • Solo
  • PostLab
    • Getting Started
    • Supported Apps
    • Supported Storage
    • Features
      • Team Bundles
      • Collections
      • Versioning
    • Requirements
    • Releases
    • Troubleshooting
    • Questions
    • Need help?
    • Beta Track
  • ScopeBox
    • Installing
    • Application Overview
    • Sources
    • ScopeLink
      • Installation and Configuration
      • Troubleshooting
    • Palette Overview
    • Palette Types
      • Audio Meters
      • Channel Plot
      • CIE Plot
      • HML Balance
      • Luma and RGB TimeTrace
      • Luma Histogram
      • Preview
      • RGB Histogram
      • RGB Parade
      • Surround Meters
      • Timecode
      • Vectorscope
      • Waveform
      • YCbCr Parade
    • Stills and Targets
    • Layouts
    • Licensing
    • Upgrades
    • Releases
    • Questions
  • General
    • Downloads
    • Trials
    • Demo Mode
    • Purchasing
      • Students and Non Profits
      • Quotes, POs, and Invoices
      • Refunds
      • Professional Services
    • Licenses
      • The License Manager
      • License Types
      • Local License Server
      • Activating
      • Deactivating
      • Extending
      • Merging
      • OS Updates
      • Licensee Changes
      • VMs & Hypervisors
      • Root Certificates
      • Network Adapters
      • Network Requirements
      • Questions
    • Hedge Funds
    • Certifications
    • Policies
      • Sharing Files
    • Company Details
      • Terms & Conditions
      • Privacy Policy
      • EULA
    • Press
  • Need help?
Powered by GitBook
On this page
Export as PDF
  1. General
  2. Company Details

Privacy Policy

Our order process is conducted by but not limited to online resellers like Paddle.com and FastSpring. When your order is processed by Paddle.com, Paddle.com is the Merchant of Record for all our orders. Legally we're obliged to say that Paddle provides all customer service inquiries and handles returns, which they do if you reach out to them directly. However, feel free to contact us directly for all said matters.

To make sure Hedge works as promised we need to collect data. It ensures and improves quality. Without data we would be forced to conduct pricey and less effective research, which would result in a much higher price for you, the user.

Still, to us this feels as an undesirable situation. It's creepy. It's too easy nowadays to slip into the Land Of Gimme-All-Yer-Data, and make money off your data. So hereby we offer you a complete insight into what we think is the bare minimum of data needed.

We do not share raw data with anyone, ever. Period. We consider the data yours, and you give us a right to use that data by using Hedge.

Since we only store data to make your license work, an execution of your right to be forgotten implies that your license(s) has to be revoked, without a refund. To do so, simply reach out to privacy@hedge.video and we will reply to you with 24 business hours. Our timezone is CET.

Policies need policing

If you think we use your or anyone's data in a wrongful way, or should be more stringent in how we use it, please let us know. We promise to be responsive, cooperative and open to suggestions.

Last changed on 20180626 by Paul Matthijs Lombert

Last updated 9 months ago