Postlab > Check for Updates...). 99% of issues are caused by sticking with an older version of Postlab.
Request Supportdirectly in the app here:
Help > Request Support
[Send], and a host of other useful information about the state of Postlab is bundled too and emailed directly to us.
Postlab > Help > Collect Log Files for Support
System Information.app > File > Save >(Your Mac).spx
Connection issue - Postlab is not able to fetch all information that is needed from its servers. Please try again.
A server is responding slowly - One of the servers is responding slowly. Therefore you might not see your team listed here. Try again.
100%and there are no other status updates, use the Postlab Test Tool to diagnose connection issues with Postlab from your location.
/Utilities/Terminal.app, copy/paste this command into Terminal, then press
Postlab username:enter your Postlab account's email address (
Preferences > Account), then press
Select Postlab team region:enter the number for the region where your Team is located (
POSTLAB CLOUD > (Your Team)|
Teams), then press
done!isn't showing up four times, your network is blocking Postlab.