Postlab > Check for Updates...
). 99% of issues are caused by sticking with an older version of Postlab.Request Support
directly in the app here: Help > Request Support
[Send]
, and a host of other useful information about the state of Postlab is bundled too and emailed directly to us.Postlab > Help > Collect Log Files for Support
Postlab_Logs-*(Date)**(Time)*.tar.gz
System Information.app > File > Save >
(Your Mac).spxConnection issue - Postlab is not able to fetch all information that is needed from its servers. Please try again.
A server is responding slowly - One of the servers is responding slowly. Therefore you might not see your team listed here. Try again.
100%
and there are no other status updates, use the Postlab Test Tool to diagnose connection issues with Postlab from your location./Utilities/Terminal.app
, copy/paste this command into Terminal, then press [Return]
:/Applications/Postlab.app/Contents/Resources/plTestTool
Postlab username:
enter your Postlab account's email address (Preferences > Account
), then press [Return]
.Select Postlab team region:
enter the number for the region where your Team is located (POSTLAB CLOUD > (Your Team)
| Teams
), then press [Return]
.done!
isn't showing up four times, your network is blocking Postlab.System Preferences
for a Profiles ☑️
Preference Pane.