# Team Portal

## Requirements

* PostLab's Team Portal is only available for Team plans.
* [Only the Team Owner can log into the Team Portal.](#why-do-i-get-a-401-unauthorized-error-when-i-log-into-the-team-portal)

## Getting Started

If you're the Team Owner, go to [https://postlab.cloud](https://postlab.cloud/) and log in with your PostLab account’s email address and password.

{% embed url="<https://postlab.cloud>" %}

{% hint style="info" %}
Forgot your email address? In PostLab, go to `Settings > Account`.
{% endhint %}

## Adding Team Members

In the Team Portal, click the `Users` tab, then `Add User`. Enter your new Team Member’s `EMAIL`, then click `Create user`.

![](/files/yL0cSWGkjikjhnY4fZ6C)

If the email address is valid, enter their first and last name, assign the Team Member to a `TEAM`, [choose their `ROLE`](/postlab-classic/teams.md#roles), then click `Create user`.

![](/files/RB6puhEuPPEPNNElOc6o)

Your new Team Member will appear with a status of `(Pending)` underneath it. Wait 10-15 minutes, click `Reload` in your Web browser, and the `(Pending)` status will disappear.

Your new Team Member will receive an onboarding email with instructions on getting started with PostLab. If you are the Team Owner, you'll receive an email notification that you successfully added a new Team Member.

{% hint style="info" %}
If the Team Member you invited has previously used PostLab with that email address, they’ll simply be added to your Team and receive an onboarding email.
{% endhint %}

### Remote Locking for Avid Media Composer

Team Owners of a Team plan can enable/disable [Remote Locking](/postlab-classic/remote-locking/media-composer-bin-locking.md) from here.

To enable Remote Locking for a `MEMBER`, toggle `REMOTE LOCKING` from grey to blue, and vice versa to disable.

![](/files/MiOrAioKlER7QswfJ4h7)

## Removing Team Members

### Remove from a Team

Locate the `MEMBER` to remove, then click `X` next to the Team name under `TEAMS`.

### Remove from all Teams

Click ❌ to remove a `MEMBER` from all `TEAMS`. Doing this also removes them from the `Users` list.

![](/files/l2ydaouWZbJVTnbAy1kx)

## Creating Subteams

In the Team Portal, click the `Teams` tab, then `Create a new team`. Enter the new `TEAM NAME` then select the Postlab Cloud server with the `NEAREST LOCATION` to your Team.

![](/files/IQXoiYceSVeDhnDFKXrL)

### Choosing the Best Location

Many times, the choice is simple. If your Team is in and around the same geographic region, choose the `NEAREST LOCATION` for your Team for the best possible PostLab experience.

If your Team spreads across coasts or continents, you may have to choose a location that meets in the middle or create multiple Subteams closer to each portion of your Team’s respective region.

### Adding Team Members to a Subteam

[If a Team Member is listed under `Users`](#adding-team-members) you can add them to a Subteam here.

Click `➕`, then click the drop-down menu. Select `▪️` next to to the Team Members you wish to add, then click `Add teammembers`.

![](/files/rof97S15oEbEcoAwMJHc)

## Removing Subteams

Click ❌ to remove a `TEAM` and its `MEMBERS`. Any Team Members removed this way will still be listed in `Users > MEMBER`.

{% hint style="info" %}
Removing all Teams doesn’t cancel your PostLab plan.
{% endhint %}

### Removing Team Members From a Subteam

Under `MEMBERS`, click `X` next to the Team Member to remove them from that `TEAM`.

![](/files/ecRyNm1bCUbQzT1sxOCp)

## Questions

### Why do I get a `401 – Unauthorized` error when I log into the Team Portal?

The Team Portal is only available to the Team Owner with a Team plan.

{% hint style="info" %}
[The Team Owner is different than a Team Member with an `Owner` Role.](/postlab-classic/teams.md#owner)
{% endhint %}

### I just added a new Team Member, but the status is still `(Pending)` after 15 minutes. What should I do?

Reach out: <postlab@hedge.video>


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