# Offline Activation

Offline Activation allows systems without an internet connection to activate without calling home. This is currently available in the following, only:

* Canister Pro for Windows

## How do I activate when I'm offline?

{% hint style="info" %}
Offline Activation requires a Pro license that is eligible for updates and support.
{% endhint %}

1. Enter your license key and click Activate.
2. Wait for the activation request to timeout - this usually happens within a few seconds.

<figure><img src="/files/qI9nW28cyd28ya4TyArC" alt=""><figcaption></figcaption></figure>

3. When you receive the "Activation Error" alert, click Generate XML. This will generate a Readme file and a `Canister-Activation-Request.xml` file in your Documents folder.
4. Per the instructions in the Readme, send the `.xml` file to <support@hedge.co>.
5. Support will respond with a corresponding Activation Response File.
6. Copy the response file to the relevant computer, then double click it. Canister will auto-launch and activate itself in offline mode.

## How do I deactivate offline?

{% hint style="info" %}
Please be advised we cannot release an activation without a deactivation request file.
{% endhint %}

In order to release your activation, our support team require a deactivation request file. This is an important consideration before wiping a computer.

The steps to deactivate offline are:

1. Navigate to the License panel in Canister Settings.
2. Click Deactivate and wait for the timeout.
3. Send the `Canister-Deactivation-Request.xml` to <support@hedge.co>. Our support team will release your activation upon receipt.


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